Shipping and Returns

Shipping Policy

Processing Times

The time I need to prepare an order for dispatch varies depending on the item. Non-custom orders will ship within 48 hours of purchase. Custom items vary, so for more details, see individual items.

Delivery Estimates

United Kingdom: 1-2 business days

North America: 5-10 business days

Europe: 3-5 business days

Australia, New Zealand and Oceania: 5-10 business days

I'll do my best to meet these dispatch estimates, but can't guarantee them. Actual delivery time will depend on the delivery method you choose.

Currently, Covid delays are making delivery estimated very varied, and delays are expected for all non-UK orders (currently, by around 1 to 2 weeks delay)

Tracked Shipping

I offer a tracked shipping upgrade for all international orders.

If you haven't purchased the tracked shipping upgrade, I am unable to provide tracking numbers for your order as they will not exist.

Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

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Pricing

Postage prices are in accordance with UK Royal Mail pricing, and include the cost of packaging and handling.